Account Control

Delete your YAVA account

You can request permanent deletion of your YAVA Ride account and associated personal information. We’ll verify account ownership before processing the request.

Before You Continue

Understand what happens when you request deletion.

Account deletion is intended for users who no longer want to use YAVA Ride. Once verified and processed, access to the deleted account may no longer be available.

Account ownership verification

We may verify your registered mobile number or other account information before accepting the deletion request.

What happens next?

1
Submit your request

Enter the mobile number registered with your YAVA account.

2
Ownership verification

Our team may verify that the request is being made by the account owner.

3
Account deletion

Once approved, your account and eligible associated data will be deleted according to applicable rules.

Important information

Certain transaction, payment, safety, fraud-prevention, tax or legally required records may be retained where applicable even after account deletion.

Request account deletion

Enter your registered details below to begin the process.

Optional
This action can affect your account permanently

Once your deletion request has been verified and completed, you may lose access to account information, ride history and other associated account features.

Submitting this form does not immediately delete your account. Verification may be required first.

Need Help Instead?

You may not need to delete your account.

If you’re facing a ride, login, payment or account issue, contact YAVA support first and we’ll try to help.

Contact Support